> ## Documentation Index > Fetch the complete documentation index at: https://vexioncards.mintlify.site/llms.txt > Use this file to discover all available pages before exploring further. # The profile your customers see > Every card holder has their own profile page, opened from the card in their wallet: their balance, rewards, history, details and messages. Every customer who holds one of your cards has their **own profile page**. They open it from the card in Apple Wallet or Google Wallet. There is no app to install, no sign-in and no password. The page shows them their card, their rewards, their history and their details, in your colours and with your logo. > [!NOTE] > > This page is about what **your customers** see on their phone. Your own view of a customer in the dashboard is [The Customer Profile](https://vexioncards.mintlify.site/knowledge-base/customer-profile.md). ![The customer profile on a phone: Brew Haven, Hi Jana, the logo tile and 120 points, the tiles 8 mo together, 14 visits and 3 ready to use, the Referrals box with Share your link, and the Rewards tab with three rewards marked Ready and one with a progress bar.](https://mintcdn.com/vexioncards/J_71Qq2OVyme-jfD/images/holder-profile-overview.png?fit=max\&auto=format\&n=J_71Qq2OVyme-jfD\&q=85\&s=5a47bc0f693b1b38014c857f38c72113) The top of the profile on a points card ## How your customers open it | Wallet | Where the customer taps | | - | - | | **Apple Wallet** | **View profile**, the first line on the back of the card (the **...** button). On iOS 27 a tile under the card opens the profile too. | | **Google Wallet** | The **View profile** button on the card. | The text is in the card's language, for example **Zobraziť profil** on a Slovak card. There is nothing to set up. Every card gets the link. The only exceptions are cards issued through **Bookio**, **BooqMe**, **Omega** or **Medlin**: they have no profile link. If a customer opens the page some other way, for example from a copied address, the page shows **Your profile opens from your card**. They open the card in their wallet and tap **View profile** again. ## What is on the profile From top to bottom: 1. **Your business name** and a greeting with the customer's first name. 2. **Tiles**: your logo on your card colour, then the numbers that matter for this card type (see the table below). 3. **Review us on Google**: a button that shows for 24 hours after the **Feedback** automatic message. The rest of the time the review link is in the links list further down. See [Review link](https://vexioncards.mintlify.site/knowledge-base/google-review.md). 4. **Referrals**: the customer's invite box, on cards with the referral program on. See [Referrals](#referrals) below. 5. **Tabs**: **Rewards**, **Levels**, **Month**, **History** and **Offers**, depending on the card type. 6. **Your details**, the **links** to your business and the **Messages** switch. 7. **Card terms** and **Privacy** at the bottom. ### Tiles by card type | Card type | What the tiles show | | - | - | | **Stamp Card** | Stamps collected out of the goal with a progress bar, time together, visits, and the last visit or the rewards waiting. | | **Stamp Card paid in advance** | Stamps left with a progress bar, time together, visits and the last use. | | **Reward Card** | Points, time together, visits and how many rewards are ready to use. | | **Cashback Card** | Points, when the points can be used, visits and the last visit. With levels it also shows the customer's level and their points multiplier. The value of a point (for example **100 points = 1 €**) shows next to the greeting. | | **Discount Card** | The discount, visits, the customer's level and how much is left to spend to the next level. | | **Coupon** | Active or used, one-time or reusable, and the coupon text. | | **Gift Card** | Balance, time together, last use and the valid-until date. | | **Membership Card** | Active or inactive, visits, uses today and the valid-until date. | | **Employee Card** | The discount, what is left at this rate, the monthly balance and the renewal date. | On an employee card with hidden amounts, the profile shows no amounts either. ### Tabs | Tab | Card types | What it shows | | - | - | - | | **Rewards** | Reward Card | Each reward with its price in points. A reward the customer can afford says **Ready**. The others show a progress bar and how many points are still missing. | | **Levels** | Discount Card, Cashback Card with levels | All levels, the customer's level and how much is missing to the next one. See [Level retention](https://vexioncards.mintlify.site/knowledge-base/level-retention.md). | | **Month** | Employee Card with more than one level | The discount levels of this month and which level the employee is on. | | **History** | All | The last 20 transactions, newest first, grouped by month, with the store. | | **Offers** | All except gift cards and employee cards | A short note that offers will appear here. | ![The History tab: October 2026, then Points earned +12 pts on 12.40 €, Reward used -40 pts, Points earned +8 pts, Referral bonus +50 pts and Points earned +15 pts, each with the date, time and store.](https://mintcdn.com/vexioncards/J_71Qq2OVyme-jfD/images/holder-profile-history.png?fit=max\&auto=format\&n=J_71Qq2OVyme-jfD\&q=85\&s=82665836d81292229023e45036160379) The History tab ## Your details and your links **Your details** shows what you know about the customer: name, email, phone, birthday, language, and the answers to your [custom fields](https://vexioncards.mintlify.site/knowledge-base/custom-fields.md) of the type **Text**, **Text Area** and **Select**. Fields of other types are not shown on the profile. ![Your details with Name, Email, Phone, Birthday with Add for a gift, Language and Favourite drink, then the links card with the address, website, Review us on Google, Instagram and Facebook, then Messages from Brew Haven with the switch on, and Card terms and Privacy.](https://mintcdn.com/vexioncards/J_71Qq2OVyme-jfD/images/holder-profile-details.png?fit=max\&auto=format\&n=J_71Qq2OVyme-jfD\&q=85\&s=21c23c31f92a9fe85c785e93d55c7ede) Your details, your links and the Messages switch The customer taps **Edit** to change their details: * They can change their **first name**, **last name**, **birthday**, **language** (Slovak, Czech, English or German) and their answers to your custom fields. * They cannot change their **email** or **phone**. If they need a change, they ask you, and you change it on the **Details** tab of [their customer profile](https://vexioncards.mintlify.site/knowledge-base/customer-profile.md). * An empty birthday shows **Add for a gift**. ![The Your details sheet with First name, Last name, Birthday, Language and Favourite drink, and the Cancel and Save buttons.](https://mintcdn.com/vexioncards/J_71Qq2OVyme-jfD/images/holder-profile-edit.png?fit=max\&auto=format\&n=J_71Qq2OVyme-jfD\&q=85\&s=347f4eefaff32a764080751714b0d222) The edit sheet Saved changes show in your dashboard at once. The card in the customer's wallet shows them after the next visit or message. When the customer changes the language, the profile switches to it at once. The **links** card shows: * Your **store address**. Tapping it opens the map. It comes from [Locations](https://vexioncards.mintlify.site/knowledge-base/locations.md). * Your **website**, **Instagram** and **Facebook** from the card's **Business Links** (card editor, **Information** tab, see [Editing a card](https://vexioncards.mintlify.site/knowledge-base/editing-a-card.md)). Other social networks are not shown. * **Review us on Google**, after the customer's first visit, while the **Feedback** automatic message is on. ## Messages At the bottom is the switch **Messages from** your business. It is the same setting as **Marketing messages** on the **Details** tab of your customer profile: * **On**: the customer gets your broadcasts and automatic messages. * **Off**: they get none of them. Their points, stamps and rewards stay, and the card still updates after each purchase. Before the switch changes, the customer confirms it. ![The sheet Stop messages from Brew Haven? with the text that the customer keeps points, stamps and rewards, and the buttons Keep messages and Stop messages.](https://mintcdn.com/vexioncards/J_71Qq2OVyme-jfD/images/holder-profile-messages-stop.png?fit=max\&auto=format\&n=J_71Qq2OVyme-jfD\&q=85\&s=f8f1bf951638dd253b247f8f1b2fb3c2) Turning messages off Gift cards and employee cards have no Messages switch. **Card terms** and **Privacy** at the bottom of the page open the card terms and the privacy notice. ## Referrals On a card with the [referral program](https://vexioncards.mintlify.site/knowledge-base/refer-a-friend.md) on, customers invite friends in two ways: * **The QR code on their card.** The friend scans it with the phone camera. * **Their personal link.** On the profile, the **Referrals** box has a **Share your link** button. It opens the phone's share menu, or copies the link. Both open the sign-up page of your card, with the customer as the referrer. The **Referrals** box also shows the customer what they and their friend get, how many friends joined, what they earned, and how many friends are still waiting for their first purchase. Referrals work on Stamp, Reward, Cashback and Discount cards. ## Good to know * The page follows the card's language: Slovak, Czech, English or German. A card in another language opens the profile in English. * Each customer sees only their own card and details. * To fill the profile, add your store address in [Locations](https://vexioncards.mintlify.site/knowledge-base/locations.md), your links on the card, and your questions in [Custom fields](https://vexioncards.mintlify.site/knowledge-base/custom-fields.md). ## Need help? Anything on the VEXiON cards side: **[info@vexioncards.one](mailto:info@vexioncards.one)**, **+421 948 777 490**. This documentation is built and hosted on [Mintlify](https://mintlify.com), a developer documentation platform.