> ## Documentation Index
> Fetch the complete documentation index at: https://vexioncards.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.

# Gift cards on the scanner

> Top up a gift card balance or deduct a payment at the till.

When you scan a [gift card](https://vexioncards.mintlify.site/knowledge-base/gift-card.md), the right panel has two tabs, **Top up** and **Deduct**, working on the card's balance.

**Left panel:** the current **balance**, shown as a coloured tile on phones and as the top row on desktop. With it: **Expires** (the card's expiry date) and **Last visit**. On a phone that is all you see; desktop and landscape tablets also show **Member since** and a card preview.

The scanner picks a sensible starting tab: an empty card opens on **Top up**, a card with a balance opens on **Deduct**.

![A gift card on the scanner with the Top up tab open: the customer's current balance on the left, and preset amount chips (10.00€, 25.00€, 50.00€ with a +5.00€ bonus, 100.00€) above a Top up button on the right.](https://mintcdn.com/vexioncards/jyoFo5IjMFdGfJql/images/scanner-gift-topup.png?fit=max\&auto=format\&n=jyoFo5IjMFdGfJql\&q=85\&s=c0f2fe38c62b21f389c7c6af9d50e258)

A gift card on the scanner (Top up)

## Top up

Loading a balance uses **preset amounts only**, which you set up on the gift card. Tap the amount the customer is paying (for example 50.00€), then tap **Top up** to load it.

> [!NOTE]
>
> There is no free keypad on top-up on purpose: only your preset amounts can be loaded, so a mistap can never load the wrong sum. If a preset includes a **bonus** (for example "+5.00€"), it is shown on the chip, and the whole value is credited.

Topping up a **printed physical** gift card for the first time also activates it. See [Physical Gift Cards](https://vexioncards.mintlify.site/knowledge-base/physical-gift-cards.md) for that full flow.

In the card's [Activity](https://vexioncards.mintlify.site/knowledge-base/card-activity-customers.md#gift-cards), a top up shows as **Gift card topped up**. It is not a new sale, so it sends you no sale email. The first top up of a printed card is the sale: it shows as **Gift card sold**, and you get one sale email.

## Deduct

To take a payment off the balance, open **Deduct**, type the amount on the keypad, and confirm. You cannot deduct more than the remaining balance. It shows in the Activity as **Gift card redeemed**.

When a balance is locked after a dispute or a refund, the locked money is taken off the card, so it cannot be spent. See [Disputes and refunds](https://vexioncards.mintlify.site/knowledge-base/stripe-connect.md#disputes-and-refunds).

![A gift card on the scanner with the Deduct tab open: the customer's balance on the left, and a euro keypad to enter the amount to take off the balance above a Deduct button on the right.](https://mintcdn.com/vexioncards/jyoFo5IjMFdGfJql/images/scanner-gift-deduct.png?fit=max\&auto=format\&n=jyoFo5IjMFdGfJql\&q=85\&s=a79406cb59f36a2d017f2499c96c6c81)

A gift card on the scanner (Deduct)

> [!NOTE]


This documentation is built and hosted on [Mintlify](https://mintlify.com), a developer documentation platform.