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The Billing tab under Settings is where you manage your subscription. It is available to admins. This page covers the plans; the rest of the Billing pages cover per-location pricing, pausing, cancelling, and invoices.
The Billing tab plan card: the current plan (VEXiON PRO, Active) with the payment method, and the Manage Billing button.

The Billing tab

Your subscription is always billed in EUR, regardless of the display currency you set under General settings.
All prices on this page are shown excluding VAT. The applicable VAT is added on top at checkout, based on your billing country.

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The two plans

VEXiON cards ONE: 20€/mo

For a single shop getting started. Includes 1 card, up to 200 customers, and 1 location. Push notifications are included. Billed monthly.

VEXiON cards PRO: from 45€/mo

For growing and multi-location businesses. Unlimited cards and customers, POS integrations, multi-location, team members, automations, physical gift cards, and more. Billed monthly or annually. 45€/mo covers one location, and each further store costs less than the last, see per-location pricing.
Annual PRO saves 25% on whatever your subscription comes to. For a single location that is 405€/year instead of 540€, about 34€/month. When you upgrade, any unused time on your current plan is credited automatically, so you only pay the difference for the rest of the period.
If you run more than one store, the plan picker does the maths for you: it shows the total for all your locations, not the price of one. An eight-store business sees 240€/mo on monthly PRO, or 2 160€ per year on annual, which the dialog also shows as 180€/mo.
At your first sign-up you can add the optional one-time Starter Pack (49€). In the sign-up wizard it is ticked by default and you can untick it. On the pricing page checkout it is an optional add-on for monthly plans. It includes a 15 minute consultation with our team, a card design review, same-day activation, and help with your first location. Without it, activation is self-service within 24 hours. It is not mandatory, and choosing annual PRO waives it. It is not charged when you subscribe or upgrade later from Settings → Billing.

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What the plan card shows

The main card on the Billing tab shows your current plan, whether you are monthly or annual, your payment method, your next billing date, and your usage (cards and customers). Any active discount is shown here too. From it you can:
  • Subscribe: if you have no active subscription, pick a plan and interval and check out on the secure payment page hosted by Stripe (you can enter a promo code there). If your account has outgrown ONE, that tile is greyed out and PRO is preselected.
  • Upgrade to PRO: move from ONE to PRO, monthly or annual.
  • Switch to annual: move a monthly PRO to annual and start saving.
  • Manage billing: open the secure Stripe customer portal to update your payment card. Your legal invoicing details are edited on the Billing tab itself, see Invoices & billing details.
VEXiON cards ONE may not be available to you. ONE covers 1 card, 200 customers, and 1 location, with no POS integration. If your account already holds more than that, ONE is shown greyed out with the reason (for example “Not available for your account (12 cards · 8 locations)”), because subscribing to it would put you over the limits immediately. Checkout refuses it as well, so the tile is greyed rather than hidden: you can see the plan exists and exactly which limit rules it out. PRO is the plan for that account.
The plan chooser with the toggle set to Annual, VEXiON cards ONE greyed out with the reason Not available for your account, 12 cards and 8 locations, and VEXiON PRO selected showing the annual price of 180 euro per month for 8 locations, billed 2160 euro per year.

VEXiON cards ONE unavailable for an account that has outgrown it, shown on the annual toggle

Some accounts are billed through Shopify instead (if you installed VEXiON via the Shopify App Store). Those accounts see a simpler “Billed through Shopify” page and manage everything, including cancelling by uninstalling the app, in their Shopify admin.

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Changing your plan

  • To upgrade (ONE → PRO), click Upgrade to PRO, choose monthly or annual, and confirm. Proration is automatic.
  • To switch a monthly PRO to annual, use Switch to annual. If your bank asks you to confirm the payment, the payment window opens (see Paying for a location). The plan changes to annual when the payment is confirmed.
  • To change your card, use Manage billing to open the Stripe customer portal.
  • To change the legal details on your invoices, use Edit details on the Billing tab, see Invoices & billing details.
Need to add stores? PRO prices each location on a graduated scale, see Per-location pricing. Running a franchise? See Delegated billing.