Storyous: overview

Connect VEXiON cards to your Storyous POS so loyalty cards are handled automatically at the till.

Connecting VEXiON cards to the Storyous POS means loyalty cards are processed automatically at the till. When a customer scans their card, stamps or points are added, discounts apply, and gift-card balance is deducted, with no manual counting.

This is the overview. The other Storyous guides cover connecting and setup, menu and products, card types and point setup, and working at the till.

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What the Storyous integration is

It links your VEXiON loyalty program to your Storyous POS. The key difference from other POS integrations: with Storyous you set your loyalty points inside VEXiON, on a product list that is synced from Storyous. You do not edit anything in the Storyous admin.

• Simple connection: click Aktivovat in the Storyous Marketplace, no passwords or keys to manage.
• Menu sync: your products (names, prices, categories) are pulled from Storyous into VEXiON.
• Points set in VEXiON: you decide which products earn or redeem points, in VEXiON’s product table.
• Multiple locations: connect several Storyous places under one loyalty program.
• Cashier control: at the till, staff can turn each benefit on or off per sale.

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How it works

The customer’s card is scanned at the end of the sale, in the Storyous “Pay all” dialog. Storyous sends the basket to VEXiON, VEXiON works out what the customer earns or can use, and the cashier confirms which benefits to apply.

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Step by step

1. The card is scanned at “Pay all”. Storyous shows a Customer benefits dialog.
2. Storyous sends VEXiON the customer and the basket. VEXiON works out how many stamps or points are earned, whether a reward is available, the discount tier, and any gift-card balance.
3. The cashier chooses. Each benefit has a toggle, so staff can apply or skip it.
4. The customer pays and the transaction closes.
5. VEXiON updates the card in the wallet, and the customer gets a notification.

Collect or redeem, not both. In a single transaction a customer either earns stamps/points or redeems a reward, never both. If staff turn a reward off, VEXiON automatically switches to collecting. If they turn collecting off too, the transaction is not counted toward the loyalty program (nothing is earned or lost).

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Supported card types

Card type	Supported	How it works
Stamp card	✅	Collect stamps, redeem for a free or discounted product
Reward card, Credit Cashback	✅	Points convert to a euro credit
Reward card, Product Rewards	✅	Points earned and redeemed on specific products
Discount card	✅	Automatic percentage discount by tier
Gift card	✅	Prepaid credit for purchases
Coupon card	❌	Not read by the Storyous till
Membership card	❌	Not read by the Storyous till

Two variants are also supported: tiered reward cards (loyal customers earn points faster) and employee cards (a staff discount for the month, with an optional monthly limit). See Card types and point setup.

Coupon and Membership cards do nothing at a Storyous till. VEXiON supports both card types elsewhere, but the Storyous integration only reads stamp, reward, discount and gift cards. If a customer holding a coupon or membership card is scanned, the sale completes normally and no benefit is offered. Nothing breaks, but nothing happens either, so do not promise those customers anything at the till.

Usually one benefit per sale. Most customers hold one card, so most sales use one benefit. A business runs either stamp cards or reward cards, not both at once. If a customer holds more than one card (for example a discount card and a stamp card), their benefits can appear together in the same dialog.

Product Rewards works for a single location only. Because each place can have a different menu and prices, the “how many points for this product” setup cannot be shared across locations. If you run more than one Storyous place, use Credit Cashback instead (a flat euro-per-point rate that works everywhere).

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Requirements

Requirement	Detail
Storyous account	An active Storyous POS account
Activation	VEXiON cards activated in the Storyous Marketplace (one click on Aktivovat)
VEXiON account	An active VEXiON cards account
Loyalty card	At least one card created in VEXiON

Storyous is a POS integration and is part of VEXiON cards PRO. See Plans and pricing.

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How to activate VEXiON cards in Storyous

Open VEXiON cards in the Storyous Marketplace and click Aktivovat. You can also open Marketplace in your Storyous admin and find VEXiON cards. This switches VEXiON on for your places and opens VEXiON cards in a new tab, where you finish the connection. You do not need to contact Storyous support.

Your Merchant ID is a 24-character code (for example 656f0345b56913007e0b7766). You only need it for the manual fallback, see Entering the Merchant ID manually.

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Quick start

1. Click Aktivovat in the Storyous Marketplace

   VEXiON cards opens in a new tab with your Storyous merchant filled in. Sign in, or create your account.

2. Select and map your places

   Choose which Storyous places to connect, then map each one to a VEXiON location.

3. Sync your menu

   Click Sync Menus to pull your products from Storyous into VEXiON.

4. Choose your card types

   In Integration Settings, tick the card types you use. For stamps or points, tick Enable Point Cards and choose the type. Discount cards are on by default. Gift cards and point cards are off by default. Click Save Settings.

5. Set up loyalty on your products

   In VEXiON’s product table, set which products earn and redeem points.

6. Test one scan at the till

   Scan one card at the Storyous till and check that the points or discount appear.

7. Done

   The integration is active. See Connecting and setup for the full walkthrough.