Skip to main content
A starting bonus gives every new customer something the moment they join: points, stamps or credit already on the card. It is a simple way to make signing up feel rewarding and to nudge customers toward their first visit back.

​
Turning it on

The starting bonus is a setting on the card. You set it when you create a card or by editing an existing one.
1

Open the card's settings

From Passes, open the card and click Edit Card. You are on the Settings tab.
2

Turn on Starting bonus

Switch on Starting bonus (“Give new customers a head start when they sign up.”).
3

Set the amount

Enter how many points (or, on a stamp card, how many stamps) each new customer starts with. On a discount card the question is How much spend to start with? and you answer in your currency, for example 100 €.On a cashback card the setting is called Starting credit. You answer “How much credit at the start?” in your currency, for example 2,00 € or 50 Kč. The new customer sees 2,00 € of credit on the card.
4

Save

Click Save. Every customer who joins from now on starts with that bonus.
The Starting bonus toggle switched on, showing the field for how many stamps a new customer starts with.

The Starting bonus setting on a card

​
When it is applied

The bonus is added at sign-up, so it is already on the card when the customer adds it to their wallet. They see it straight away as their opening balance.
On a Discount card, the starting bonus counts toward the customer’s tier. If you set it high enough, a new customer can start in a higher discount tier right away.

​
Which cards support it

A starting bonus pairs well with Refer a friend: the referral bonus rewards customers for bringing friends, and the starting bonus welcomes those friends the moment they join.