How it works
- The customer gets a one-off offer on their card.
- They redeem it once.
- You can make the coupon reusable to reset it and re-run the same promotion for everyone.
Best for
- Welcome offers, birthday treats, and seasonal promotions.
- Win-back campaigns to bring lapsed customers back.
Good to know: keep the offer text short (maximum 45 characters). Turn on Reusable when you want to run the same coupon again later.
Create a coupon
1
Open the card creator
Go to Passes and click Create Card. On Choose Your Card Type, pick Coupon and click Continue.
2
Settings
On the Coupon Settings step:
- Coupon Offer: what the customer gets (for example “50% off haircut”). Maximum 45 characters.
- Reusable Coupon (toggle): off means the coupon can only be used once per customer; on means it can be reset and reissued to all customers, so you can re-run the promotion later.
- Card Issuance Limit (toggle): cap how many cards can be issued.
3
Card Design
On the Card Design step, choose how the card background looks: Auto-generated (an icon pattern, with a Pattern Style and up to 3 icons) or Custom upload (your own background image). Click Continue.
4
Card Appearance
On the Card Appearance step: upload your Logo (480 x 150 px) and Notification Icon (512 x 512 px), and set the Card Colors. Click Continue.
5
Sign-up Form
Choose what customers fill in: Language (EN, SK, CS, DE), the Active Fields (Email is always required, plus First Name), and Available Fields to add (Last Name, Phone, Date of Birth, and any custom fields you have created, or Create custom field). Click Continue.
6
Card Information
On the Card Information step, set the text and links on the card:
- Company Name: your business name.
- Business Links: your website, Instagram and Facebook. They appear on the back of the card.
- Review Link: choose Automatic (recommended: the Google review link of the store where each customer signed up), Custom link (one review page you choose, the same for every customer) or Off (no review link on the card). See Review link.
- Show terms of use: switch it on to display your terms and conditions on the back of the card, then type them into the box that appears.
- Loyalty programme rules: its own switch, separate from Show terms of use. Turn it on and paste the web address of your own programme rules. Customers see the link when they sign up, next to the VEXiON terms, and it does not replace them. The link is never on the card. If you paste an address without
https://, it is added for you. See Editing a card.
7
Review & Create
The Review step summarises everything. Then Save as Draft, or Create & Activate to make the coupon live.